"Redownloading the entire library is not just a small inconvenience. Just to provide more details so you can understand where your team screwed up and communicate it correctly." I am a year one customer with a huge library, and I am sitting here regretting spending that money with you. Having to redownload everything is super customer unfriendly. In response to a deleted tweet by an Amazon engineer Rowan Hall, Cornelius Stuyvesant wrote "I am sorry to say your new app is a huge step backwards.
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